Return Policy

Box Arrives Damaged and Looks Like it May Not Work-
Call us 1-877-RC-FISH-2, or email Go@RcFishingWorld.com - Contact us immediately, 1-2 days upon you receiving it by FedEx. If you are not satisfied with the condition, do not open the box. We will give you a claim number, and we will arrange with you to have the delivery company pick the item up from you, usually within 1-2 days. Then we will send you a new one within one week of us receiving it.

Something is Wrong with the Boat-
Call us 1-877-RC-FISH-2, or email Go@RcFishingWorld.com- Contact us within 30 days of purchase. Defective boats are rare, problems are usually from an oversight, like the boat must be in water to operate, or the batteries are not in the remote correctly, or the switch on the boat or remote is off.  Please follow the instructions that come with the product carefully. Call or email us and we will, first, help you troubleshoot the problem, if that does not work then we will tell you to send it to us. When we get it we will see if there is a minor problem, like defective battery, or remote, then replace it, and send it back to you. If it is not something minor, we will send you a new one. We will also pay for return shipping to you. When you first get the boat, save the box and original packaging. It has to be in the original package with all the accessories, or we cannot process a claim for a defective boat. We do not pay shipping to return the boat to us. If the problem was due to an oversight, or misuse, then you are also responsible for shipping cost to send it back to you.
Contact us within 10 days if the boat has been used. First check a few things, the boat must be in water to operate, and the batteries are in the remote correct, check the switch on the boat and remote.  If the boat only goes left or right, and drives funny then you need to recharge the battery, or move the rudder. Contact us and we will first try to help you troubleshoot the problem. You may send it to us for repair. If it's determined to be from normal wear and tear, or misuse then we will contact you and determine if you would like it fixed, and how much repairs will cost. If the problem is from  normal wear and tear, accident, or misuse then you will be responsible for return shipping back to you.